You can manage
* External Requests
* Tickets
* Incidents
* Bugs
* Alerts
* Notifications
This not only streamlines the workflow but also ensures that the tasks are handled by the right people, leading to improved efficiency and productivity. Furthermore, Pagerly provides real-time updates and notifications, keeping everyone on the team informed and reducing the chances of miscommunication or delays.
### Approve & Reject Assignment
The assignee has the following options
* Approve
* Reject
* Assign to Next
* Actions
Actions include further acgtions that the user can take
* Create a Dedicate Channel
* Create Ticket / Incident
* Integrate with any other tool
### How to Assign Requests?
There are multiple ways to assign requests
* Manually Tagging using @Pagerly
* Converting Message to Task
* Use Emoji
* Auto assign for every Message on a Channel
* Any other workflow you want :relaxed:
#### Manually Tagging
Use `@Pagerly assign ` to assign a message to team member rotated user
#### Convert Message into Task
Click on 3 dots and select create a task on Slack ([Check here for details](/how-to-work-with-pagerly/manage-tasks-within-slack.md))
#### Use Emojis
Use your custom emojis and set rules to assign the requests to a team .
[Checkout here for more details](broken://pages/hNDyviYThkmZahLJusI6)
####
Auto Assign ( On every Message)
---
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