> For the complete documentation index, see [llms.txt](https://docs.pagerly.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pagerly.io/how-to-work-with-pagerly/rotate-and-assign-requests.md). # Rotate & Assign Requests

You can manage * External Requests * Tickets * Incidents * Bugs * Alerts * Notifications This not only streamlines the workflow but also ensures that the tasks are handled by the right people, leading to improved efficiency and productivity. Furthermore, Pagerly provides real-time updates and notifications, keeping everyone on the team informed and reducing the chances of miscommunication or delays. ### Approve & Reject Assignment The assignee has the following options * Approve * Reject * Assign to Next * Actions Actions include further acgtions that the user can take * Create a Dedicate Channel * Create Ticket / Incident * Integrate with any other tool

### How to Assign Requests? There are multiple ways to assign requests * Manually Tagging using @Pagerly * Converting Message to Task * Use Emoji * Auto assign for every Message on a Channel * Any other workflow you want :relaxed: #### Manually Tagging Use `@Pagerly assign ` to assign a message to team member rotated user

#### Convert Message into Task Click on 3 dots and select create a task on Slack ([Check here for details](/how-to-work-with-pagerly/manage-tasks-within-slack.md))

#### Use Emojis Use your custom emojis and set rules to assign the requests to a team . [Checkout here for more details](broken://pages/hNDyviYThkmZahLJusI6)

#### Auto Assign ( On every Message)