# Manage Tasks within Slack

### Create and Manage Tasks in Slack

#### Quickly Create Tasks

Create tasks instantly from Slack using commands, actions, or messages. No external dashboard or context switching required.

#### Transition Tasks Within Slack

Update task status (open, in progress, completed) directly from Slack as work progresses.

#### Follow Up on Tasks

Track and follow up on tasks within Slack to ensure nothing is missed and ownership remains clear.

***

### Automatically Create Tickets

Pagerly can automatically create tickets when tasks are generated, keeping Slack actions and external systems fully synchronized.

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### Smart Task Assignment Options

Pagerly supports multiple assignment strategies to match your team’s workflow.

#### Assign Tasks to Current On-Call

Automatically assign tasks to the user who is currently on-call.

#### Assign Tasks to Current Rotated User

Assign tasks based on the active rotation instead of a fixed on-call schedule.

#### Assign Tasks Using Round Robin

Distribute tasks fairly across team members using round-robin assignment.

#### Assign Tasks to a Specific Individual

Manually assign tasks to a specific user when required.

#### Assign Tasks Randomly from a Team

Randomly select a team member for task assignment when even distribution is preferred.

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### Connect External Tools and Systems

Pagerly integrates with a wide range of external tools to keep workflows connected.

#### Ticketing and Project Management Tools

* Jira
* Linear
* Asana

#### Support Tools

* Zendesk

#### CRM Tools

* HubSpot
* Salesforce

#### Other External Sources

* PagerDuty
* Google Sheets
* Any other tool via API, Zapier, Make, or n8n

***

### Why Use Pagerly for Task Management

Pagerly keeps task creation, assignment, and tracking inside Slack while seamlessly integrating with your existing tools. This reduces context switching, improves accountability, and ensures tasks always reach the right owner.

<details>

<summary>Go to any message, click the 3 ellipses, and choose Create a Task</summary>

</details>

<figure><img src="https://296040630-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fu15pukNExHWOsjYrdZrh%2Fuploads%2FvwDl5C3mA6BPBb8t3BHs%2FScreenshot%202024-03-04%20at%2012.11.04%20AM.png?alt=media&#x26;token=68fc1672-60bc-4ca5-8ade-71a209fa6c76" alt=""><figcaption></figcaption></figure>

<details>

<summary>Add Task Label , choose whom to assign and team.</summary>

![](https://296040630-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fu15pukNExHWOsjYrdZrh%2Fuploads%2FYwlBHcAuMwAxjwRqJY2S%2FScreenshot%202024-03-04%20at%2012.29.06%20AM.png?alt=media\&token=1a44d066-56c0-4bf4-9801-e0d5582e47a8)

</details>


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