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Developer Documentation
  • 👋Welcome to Pagerly
  • How To Work With Pagerly
    • Get Started
    • 🤑Create Round Robin Rotations
      • 📖How To Add Rotation in Pagerly
    • 🛠️Sync Team Schedule from Tools (Pagerduty, Opsgenie etc)
      • 📖Retrieving Schedule Id for PagerDuty
      • 📖Schedule for JSM Operations
      • 📖Retrieving Schedule Id for OpsGenie
      • 🤝Find Sheet Id from Google Sheets
      • 🤝Retrieve Calendar Id from Google Calendar
    • 🤑Round-Robin Rotations for Tasks / Picking
      • 📖How To Add Rotation for Picking Tasks in Pagerly
    • 🤑Round Robin Oncall without Schedule
      • 📖How To Add Round Robin Rotation for Oncall without Schedule in Pagerly
    • 😎Playing with Pagerly
      • 👀Mention Current Oncall on any Slack Conversation
      • 🕖Fetch your team's oncall schedule
      • 🌀Overriding Team's Schedule
      • 🗣️Let everyone know who is the Current Oncall of your Team
    • ⏰Reminders for Upcoming Rotation
    • Pagerduty Sync Slack and Workflows
    • 🔑Setup Team Access
    • 🛠️Integrating with Your Paging Tool
      • 📝Retrieving PagerDuty API Key
      • 📝Connect JSM Operations
      • 📝Retrieving OpsGenie API Key
    • Escalations
    • Schedule and Overrides
    • 🗒️Integration with Jira
      • 🤝Add Your JIRA Account
      • 🐞Create a Ticket via Emoji and Follow on Slack Channel
      • 🧵Post Ticket created on Jira to Slack Thread
      • 🏚️Post Ticket created on Jira to on Slack Channel
      • 👀Create Ticket via Slack Emoji and Follow on Slack Thread
      • 📜Create Jira Ticket/Incident using Form
      • 🔄Round Robin Assignment of Jira Issues/Tickets
    • 📟Set Slack Status Automatically
    • 📆Sync Schedule with Google Calendar
    • Creating Ticket via Emojis
    • 🔄Rotate & Assign Requests
    • 🔄Round Robin Assignment of Jira Issues/Tickets
    • 🔄Round Robin Assignment of Alerts/Incidents (Opsgenie/JSM Ops)
    • Instant Status Pages
    • 🤝Mention/Group Multiple Oncals
      • Configure MultiMention Team
    • 🛠️Linear Integration
      • Connect Linear Account
      • Connect Pagerly Team and Linear Team
    • Create Swap on Oncall / Rotations
    • 🔄Custom Change Notification on Slack
    • 📆Google Calendar with Slack
      • 🤝Retrieve Calendar Id from Google Calendar
    • 👨Google Groups To Slack Usergroups
      • 🤝Find Sheet Id from Google Sheets
    • Google Sheets with Slack
      • 🤝Find Sheet Id from Google Sheets
    • 📒Manage Tasks within Slack
    • Microsoft Team Setup
    • Discord App
    • 👩‍⚕️Help and Support
    • 🏠Self Hosted
    • 📊Daily Oncall Standup
    • 💰Cloud Cost App
      • 🛠️Setup IAM Role for Temporary Access
      • 🛠️Configuring Team for Cloud Cost
  • 👨‍🚒Incidence Response
    • 🧯Pagerly Incidence Response
    • 📖Overview
      • 🎥Video Demo
    • 😍Customization & Workflow
    • ⚒️Integrations
    • 🏠Self Hosted
    • 👩‍💼Contact Us
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  1. How To Work With Pagerly
  2. Sync Team Schedule from Tools (Pagerduty, Opsgenie etc)

Retrieving Schedule Id for PagerDuty

This section covers if you integrating PagerDuty. If you are using any other tool you can skip this section.

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Last updated 1 year ago

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In Pagerduty, every team has lots of services. Each service has an escalation policy. Each escalation policy has an oncall schedule rotation associated with it.

In Pagerly, the schedule id is the id of this rotation schedule for which you want to manage the oncalls. Pagerly would fetch the current oncall from this schedule so that use mention/tag this current oncall anywhere on Slack

Your schedule Id can be found on the schedule page URL :[https://<company>.pagerduty.com/schedules/#<scheduleId>]

You can fetch the schedule id as follows

  1. Go to your PagerDuty account and go to People tab. Go to On-call schedules

  2. Click on the Schedules Tab and view list of the all schedules

  3. Select the schedule you want to configure.

  4. Check the URL of the schedule. The last part of the URL would be Schedule Id. Copy that and add in the team configuration as the Schedule Id.

Copy that Schedule Id and Paste it into the Schedule Id section of the Add Team Configuration.

We are now ready to test and play with Pagerly for this team

For example, in the account below , the Schedule Id for Payments-Weekly Rotation is PCPOZ7G

Click on Create Team and Your Team setup is completed

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