๐Ÿ”ฅ
Developer Documentation
  • ๐Ÿ‘‹Welcome to Pagerly
  • How To Work With Pagerly
    • Get Started
    • ๐Ÿค‘Create Round Robin Rotations
      • ๐Ÿ“–How To Add Rotation in Pagerly
    • ๐Ÿ› ๏ธSetup Team
      • ๐Ÿ“–Retrieving Schedule Id for PagerDuty
      • ๐Ÿ“–Schedule for JSM Operations
      • ๐Ÿ“–Retrieving Schedule Id for OpsGenie
      • ๐ŸคFind Sheet Id from Google Sheets
      • ๐ŸคRetrieve Calendar Id from Google Calendar
    • ๐Ÿค‘Round-Robin Rotations for Tasks / Picking
      • ๐Ÿ“–How To Add Rotation for Picking Tasks in Pagerly
    • ๐Ÿค‘Round Robin Oncall without Schedule
      • ๐Ÿ“–How To Add Round Robin Rotation for Oncall without Schedule in Pagerly
    • ๐Ÿ˜ŽPlaying with Pagerly
      • ๐Ÿ‘€Mention Current Oncall on any Slack Conversation
      • ๐Ÿ•–Fetch your team's oncall schedule
      • ๐ŸŒ€Overriding Team's Schedule
      • ๐Ÿ—ฃ๏ธLet everyone know who is the Current Oncall of your Team
    • โฐReminders for Upcoming Rotation
    • Pagerduty Sync Slack and Workflows
    • ๐Ÿ”‘Setup Team Access
    • ๐Ÿ› ๏ธIntegrating with Your Paging Tool
      • ๐Ÿ“Retrieving PagerDuty API Key
      • ๐Ÿ“Connect JSM Operations
      • ๐Ÿ“Retrieving OpsGenie API Key
    • Escalations
    • ๐Ÿ—’๏ธIntegration with Jira
      • ๐ŸคAdd Your JIRA Account
      • ๐ŸžCreate a Ticket via Emoji and Follow on Slack Channel
      • ๐ŸงตPost Ticket created on Jira to Slack Thread
      • ๐Ÿš๏ธPost Ticket created on Jira to on Slack Channel
      • ๐Ÿ‘€Create Ticket via Slack Emoji and Follow on Slack Thread
      • ๐Ÿ“œCreate Jira Ticket/Incident using Form
      • ๐Ÿ”„Round Robin Assignment of Jira Issues/Tickets
    • ๐Ÿ“ŸSet Slack Status Automatically
    • ๐Ÿ“†Sync Schedule with Google Calendar
    • Creating Ticket via Emojis
    • ๐Ÿ”„Rotate & Assign Requests
    • ๐Ÿ”„Round Robin Assignment of Jira Issues/Tickets
    • ๐Ÿ”„Round Robin Assignment of Alerts/Incidents (Opsgenie/JSM Ops)
    • Instant Status Pages
    • ๐ŸคMention/Group Multiple Oncals
      • Configure MultiMention Team
    • ๐Ÿ› ๏ธLinear Integration
      • Connect Linear Account
      • Connect Pagerly Team and Linear Team
    • Create Swap on Oncall / Rotations
    • ๐Ÿ”„Custom Change Notification on Slack
    • ๐Ÿ“†Google Calendar with Slack
      • ๐ŸคRetrieve Calendar Id from Google Calendar
    • ๐Ÿ‘จGoogle Groups To Slack Usergroups
      • ๐ŸคFind Sheet Id from Google Sheets
    • Google Sheets with Slack
      • ๐ŸคFind Sheet Id from Google Sheets
    • ๐Ÿ“’Manage Tasks within Slack
    • Microsoft Team Setup
    • Discord App
    • ๐Ÿ‘ฉโ€โš•๏ธHelp and Support
    • ๐Ÿ Self Hosted
    • ๐Ÿ“ŠDaily Oncall Standup
    • ๐Ÿ’ฐCloud Cost App
      • ๐Ÿ› ๏ธSetup IAM Role for Temporary Access
      • ๐Ÿ› ๏ธConfiguring Team for Cloud Cost
  • ๐Ÿ‘จโ€๐Ÿš’Incidence Response
    • ๐ŸงฏPagerly Incidence Response
    • ๐Ÿ“–Overview
      • ๐ŸŽฅVideo Demo
    • ๐Ÿ˜Customization & Workflow
    • โš’๏ธIntegrations
    • ๐Ÿ Self Hosted
    • ๐Ÿ‘ฉโ€๐Ÿ’ผContact Us
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  1. How To Work With Pagerly
  2. Integrating with Your Paging Tool

Retrieving OpsGenie API Key

This section covers if you integrating OpsGenie. If you are using any other tool you can skip this section

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Last updated 1 year ago

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To view/read/write API Key in Opsgenie, you need to have Owner / Admin Role.

There are 2 ways to get to OpsGenie API Key

Use an existing Key

You can retrieve your existing key from Get the API key from here :

Note: For Pagerly to work fully, we would need the API key with 3 Access Rights: Read, Create and Update, Configuration Access

Generate a new Key

You can create a new key for Pagerly :

  1. In the web app, navigate to Settings ()

  1. Go to API Settings and then click API Key Management

  2. Click Add new API Key

  3. Generate a new API Key with 3 Access Rights: Read, Create and Update, Configuration Access

Permission levels

Pagerly needs only 3 Access Rights: Read, Create and Update, Configuration Access

Details below about all the Permission scope in OpsGenie API Key:

Role
Permission Scope

Read

Only Read data from your Opsgenie account

Create and Update

Can read and write data

Configuration access

For OpsGenie APIs to work

Delete

Delete any resource ( Pagerly does not need this Role)

The next Step is to create a team

๐Ÿ› ๏ธ
๐Ÿ“
https://<opsgenie-account>.app.opsgenie.com/settings/api-key-management
https://<opsgenie-account>.app.opsgenie.com/settings