# Create a Ticket via Emoji and Follow on Slack Channel

{% hint style="warning" %}
 For now , you need to install a separate app to allow Pagerly to  read the emoji . i\
Install the Pagerly Emoji Ticket Slack App to your Workspace([link](https://slack.com/oauth/v2/authorize?client_id=2800907882597.6762969768901\&scope=app_mentions:read,channels:history,channels:join,commands,emoji:read,files:read,files:write,groups:history,reactions:read,reactions:write,team:read,users:read,users:read.email,chat:write,chat:write.public,chat:write.customize\&user_scope=dnd:read,users.profile:write,users.profile:read)) 
{% endhint %}

## Create a Ticket via Slack Emoji and Follow on the Slack Channel

1. Navigate to [Pagerly Jira Integration](https://workspace.pagerly.io/jira)

   ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-02/645f9abb-ef12-48f3-b5b9-1712ca854a61/ascreenshot.jpeg?tl_px=0,0\&br_px=2752,1538\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=77,258)
2. Click **"Add Jira Team"**

   ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-02/112d452a-d1fd-49ff-9b8c-dc959ab1dca8/ascreenshot.jpeg?tl_px=188,0\&br_px=2940,1538\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=1019,67)
3. Select:

   * **Jira board/project**
   * **Team name**
   * **"Create Ticket via Slack Emoji and Follow on Slack Channel"**
   * Click **"Next"**

   ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-02/1ef6d43d-2fc7-48f5-95a1-50e792733cb3/ascreenshot.jpeg?tl_px=188,0\&br_px=2940,1538\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=895,263)
4. Configure:

   * **Emoji config**
   * **Default issue type**
   * (Optional) **Priority**
   * Click **"Add Team"**

   ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-02/3f7655fe-2445-4d67-88a4-08fe436c877d/ascreenshot.jpeg?tl_px=188,55\&br_px=2940,1594\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=860,287)
5. ✅ **Emoji-based Jira team created successfully**

   ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-06-02/ebdd6b36-d63c-4df2-817e-ccbda882d79d/ascreenshot.jpeg?tl_px=0,55\&br_px=2752,1594\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=393,377)