๐ŸงตPost Ticket created on Jira to Slack Thread

This section would help you to create threads on Slack whenever a ticket is created at some state in jira. You can then follow a deep 2-way sync between Slack Thread and Jira Ticket

In case of Ticket Update, following fields would be detected and create/update the Slack Thread

  • Assignee

  • Status

  • Title

  • Description

  • Reporter

In case you need additional logic/fields/ custom fields, reach out to [email protected]

Step 1 :Go To Pagerly Slack App and Integrate Jira Account
Step 2 . Go to Add Jira Team and Select Post Ticket created on Jira to Slack Thread

Step 3. Go To Pagerly App Home (refresh it) and Go to Edit Jira Team

Step 4. Setup Thread Channel

Add the channel where the thread will be created.

Step 6. Click Submit.

Step 7. Go to the Jira Board. Create the ticket and see the Channel where the thread would have been created

React any message with emoji setup above.

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