🔥
Developer Documentation
  • 👋Welcome to Pagerly
  • How To Work With Pagerly
    • Get Started
    • 🤑Create Round Robin Rotations
      • 📖How To Add Rotation in Pagerly
    • 🛠️Setup Team
      • 📖Retrieving Schedule Id for PagerDuty
      • 📖Schedule for JSM Operations
      • 📖Retrieving Schedule Id for OpsGenie
      • 🤝Find Sheet Id from Google Sheets
      • 🤝Retrieve Calendar Id from Google Calendar
    • 🤑Round-Robin Rotations for Tasks / Picking
      • 📖How To Add Rotation for Picking Tasks in Pagerly
    • 😎Playing with Pagerly
      • 👀Mention Current Oncall on any Slack Conversation
      • 🕖Fetch your team's oncall schedule
      • 🌀Overriding Team's Schedule
      • 🗣️Let everyone know who is the Current Oncall of your Team
    • ⏰Reminders for Upcoming Rotation
    • 🔑Setup Team Access
    • 🛠️Integrating with Your Paging Tool
      • 📝Retrieving PagerDuty API Key
      • 📝Connect JSM Operations
      • 📝Retrieving OpsGenie API Key
    • Escalations
    • 🗒️Integration with Jira
      • 🤝Add Your JIRA Account
      • 🐞Create a Ticket via Emoji and Follow on Slack Channel
      • 🧵Post Ticket created on Jira to Slack Thread
      • 🏚️Post Ticket created on Jira to on Slack Channel
      • 👀Create Ticket via Slack Emoji and Follow on Slack Thread
      • 📜Create Jira Ticket/Incident using Form
    • 📟Set Slack Status Automatically
    • 🔄Rotate & Assign Requests
    • 🤝Mention/Group Multiple Oncals
      • Configure MultiMention Team
    • 🛠️Linear Integration
      • Connect Linear Account
      • Connect Pagerly Team and Linear Team
    • 🔄Custom Change Notification on Slack
    • 📆Google Calendar with Slack
      • 🤝Retrieve Calendar Id from Google Calendar
    • 👨Google Groups To Slack Usergroups
      • 🤝Find Sheet Id from Google Sheets
    • Google Sheets with Slack
      • 🤝Find Sheet Id from Google Sheets
    • 📒Manage Tasks within Slack
    • Microsoft Team Setup
    • Discord App
    • 👩‍⚕️Help and Support
    • 🏠Self Hosted
    • 📊Daily Oncall Standup
    • 💰Cloud Cost App
      • 🛠️Setup IAM Role for Temporary Access
      • 🛠️Configuring Team for Cloud Cost
  • 👨‍🚒Incidence Response
    • 🧯Pagerly Incidence Response
    • 📖Overview
      • 🎥Video Demo
    • 😍Customization & Workflow
    • ⚒️Integrations
    • 🏠Self Hosted
    • 👩‍💼Contact Us
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  1. How To Work With Pagerly
  2. Integration with Jira

Post Ticket created on Jira to Slack Thread

This section would help you to create threads on Slack whenever a ticket is created at some state in jira. You can then follow a deep 2-way sync between Slack Thread and Jira Ticket

PreviousCreate a Ticket via Emoji and Follow on Slack ChannelNextPost Ticket created on Jira to on Slack Channel

Last updated 19 days ago

In case of Ticket Update, following fields would be detected and create/update the Slack Thread

  • Assignee

  • Status

  • Title

  • Description

  • Reporter

In case you need additional logic/fields/ custom fields, reach out to hello@pagerly.io

Step 1 :Go To Pagerly Slack App and Integrate Jira Account

Add Your JIRA Account

Step 2 . Go to Add Jira Team and Select Post Ticket created on Jira to Slack Thread

Step 3. Go To Pagerly App Home (refresh it) and Go to Edit Jira Team

Step 4. Setup Thread Channel

Add the channel where the thread will be created.

Step 6. Click Submit.

Step 7. Go to the Jira Board. Create the ticket and see the Channel where the thread would have been created

React any message with emoji setup above.

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