📝Retrieving PagerDuty API Key

This section covers if you integrating PagerDuty. If you are using any other tool you can skip this section

Which Type of Access Key Pagerly Needs

To integrate with Pagerduty , Pagerly would require both the following conditions :

• General Access Level Key : https://support.pagerduty.com/docs/api-access-keys#section-generate-a-general-access-rest-api-key

• The key should have Full Access (i.e. Both Read and Write scopes).

Summary : For Pagerly to work fully , we would need the General Access Level with Full Access API Key (i.e both read and write). This is so to retreive the oncall schedule and update the schedule from Pagerly Slack App

There are 2 ways to get to Pagerduty API Key

Use an existing Key

You can retrieve your existing key from Get the API key from here : https://<company>.pagerduty.com/api_keys

Note: For Pagerly to work fully , we would need the General Access Level with Full Access API Key (i.e both read and write). This is so to retreive the oncall schedule and update the schedule from Pagerly Slack App

Generate a new Key

You can create a new key for Pagerly :

1. In the web app, navigate to Integrations API Access Keys under Developer Tools.

2. Click Create New API Key.

3. Enter a Description to help you identify the key later.

4. Click Create Key

Permission levels

There are 2 types of permission levels in the API Key.

Role	Permission Scope
Read	Only Read data from your Pagerduty account
Full (Needed to Pagerly to work fully)	Can read and write data

Next Step is to create a team