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Retrieving PagerDuty API Key
This section covers if you integrating PagerDuty. If you are using any other tool you can skip this section
To integrate with Pagerduty , Pagerly would require both the following conditions :
- General Access Level Key : https://support.pagerduty.com/docs/api-access-keys#section-generate-a-general-access-rest-api-key
- The key should have Full Access (i.e. Both Read and Write scopes).
Summary : For Pagerly to work fully , we would need the General Access Level with Full Access API Key (i.e both read and write). This is so to retreive the oncall schedule and update the schedule from Pagerly Slack App
You can retrieve your existing key from Get the API key from here : https://<company>.pagerduty.com/api_keys
Note: For Pagerly to work fully , we would need the General Access Level with Full Access API Key (i.e both read and write). This is so to retreive the oncall schedule and update the schedule from Pagerly Slack App
There are 2 types of permission levels in the API Key.
Role | Permission Scope |
|---|---|
Read | Only Read data from your Pagerduty account |
Full (Needed to Pagerly to work fully) | Can read and write data |
Next Step is to create a team