Creating Ticket via Emojis

This section would help you to create and transition tickets using Slack Emojis and follow with a deep 2-way sync on Slack Thread

For now , you need to install a separate app to allow Pagerly to read the emoji . i Install the Pagerly Emoji Ticket Slack App to your Workspace(link)

Step 1 :Go To Pagerly Slack App and Integrate Jira Account

Step 2 . Go to Add Jira Team and Select Create Ticket via Slack Emoji and Follow on Slack Thread

Step 3. Go To Pagerly App Home (refresh it) and Go to Edit Jira Team

Step 4. Add Config Go to Add Config to select rules for creating ticket with respective to emoji

Step 5. In the config, input the emoji and ticket properties .

Step 6. Click Submit. Go to Edit Team to add more rules

Step 7 : Go to any channel. Make sure Pagerly and Pagerly Emoji ticket are added to the channel. Type a message

React any message with emoji setup above.