📖Retrieving Schedule Id for PagerDuty

This section covers if you integrating PagerDuty. If you are using any other tool you can skip this section.

In Pagerduty, every team has lots of services. Each service has an escalation policy. Each escalation policy has an oncall schedule rotation associated with it.

In Pagerly, the schedule id is the id of this rotation schedule for which you want to manage the oncalls. Pagerly would fetch the current oncall from this schedule so that use mention/tag this current oncall anywhere on Slack

Your schedule Id can be found on the schedule page URL :[https://<company>.pagerduty.com/schedules/#<scheduleId>]

You can fetch the schedule id as follows

  1. Go to your PagerDuty account and go to People tab. Go to On-call schedules

  2. Click on the Schedules Tab and view list of the all schedules

  3. Select the schedule you want to configure.

  4. Check the URL of the schedule. The last part of the URL would be Schedule Id. Copy that and add in the team configuration as the Schedule Id.

Copy that Schedule Id and Paste it into the Schedule Id section of the Add Team Configuration.

We are now ready to test and play with Pagerly for this team

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