# Configure JIRA for Team

With Pagerly, you can configure JIRA for each Pagerly Teams

Go to **Edit Team** and **Add Jira Configuration**\
![](https://296040630-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fu15pukNExHWOsjYrdZrh%2Fuploads%2F0RxPd27OIkIEmMkxexvb%2FScreenshot%202024-04-10%20at%202.33.58%20PM.png?alt=media\&token=02853320-5285-459a-85d6-0b324936a60c)

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### Jira-Slack 2 Way Sync

* **Enable/Disbale Jira Sync** : Select Yes
* **Project Key/Board:**  The JIRA Board you identify as the incident board for your team
* **Additional Input JQL Filter (Optional)**: This is used to identify an issue apart from Board. Example : component = "frontend" or label = "yourlabel".  This input is a JQL Filter.  &#x20;

For adding a JQL Filter, **go to the Filters tab** in the JIRA Dashboard, click **Switch To JQL** and add your JQL Query&#x20;

Press Submit

### **Oncall Reports & Jira Tickets on Slack**

* **Project Key/Board:**  The JIRA Board you identify as the incident board for your team
* **Issue Status For Resolved/Closed Incident:** The status of the issue when an incident/ticket is closed.
* **Additional Input JQL Filter**: This is used to identify an issue apart from Board. Example : component = "frontend" or label = "yourlabel".  This input is a JQL Filter. &#x20;

For adding a JQL Filter, **go to the Filters tab** in the JIRA Dashboard, click **Switch To JQL** and add your JQL Query&#x20;

<figure><img src="https://296040630-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fu15pukNExHWOsjYrdZrh%2Fuploads%2FCVBYJ1m8TrOIV4xtOAQA%2FScreenshot%202023-08-06%20at%205.37.11%20PM.png?alt=media&#x26;token=07d064bd-3108-4f9e-81de-d008d47243d4" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**Exclude PROJECT, CREATED, DUE DATE, STATUS in the JQL Filter**
{% endhint %}

**Reminders / Alerting Tickets Passing SLA/ Due Date:** This is to throw notifications on Team Slack Channel for the tickets passing SLA/Due date

* **Jira Due date Field:** This is the JIRA property which signifies the SLA date or due date for the ticket. This can be the Due Date  / SLA Date i.e. any custom property of your JIRA Board Settings
* **Frequency, Day, Time, Time Zone:** The frequency when these alerts is to be shown.