# Overview

Pagerly seamlessly syncs on-call schedules from **PagerDuty** and **Opsgenie**, keeping your Slack workspace, calendars, and workflows perfectly aligned — without duplicating configuration.

### 🔁 Two-Way Visibility, One Source of Truth

* Import existing on-call schedules from PagerDuty or Opsgenie into Pagerly.
* View and manage who’s on call directly inside Slack.
* Keep Pagerly in sync with external updates automatically.

### 🔗 Real-Time Slack Usergroup & Channel Sync

* Automatically update Slack usergroups (e.g. `@oncall`, `@infra-oncall`) based on the active on-call engineer.
* **Update Slack channel topics automatically** to reflect:
  * Current on-call engineer
  * Escalation level
  * Rotation name or service
* Changes in PagerDuty or Opsgenie reflect instantly in Slack.
* Eliminate manual updates and reduce paging mistakes.

### 📅 Calendar & Workflow Integration

* Sync on-call schedules to shared Google Calendars for team visibility.
* Ensure tasks, alerts, and ownership across tools always reference the correct on-call person.
* Works seamlessly with incident workflows and escalation paths.

### 🔄 Override & Escalation Awareness

* Pagerly respects overrides and temporary replacements defined in PagerDuty or Opsgenie.
* Escalation policies and shift changes are reflected in real time.
* Full visibility into who is currently responsible — and why.

### 🧩 Use Pagerly or External Schedules — Your Choice

You can choose how you manage on-call scheduling:

* **Fully manage schedules inside Pagerly**, or
* **Continue using PagerDuty / Opsgenie** as your source of truth and sync everything into Pagerly

Either way, Pagerly keeps your **Slack, calendars, and incident workflows perfectly in sync**.

#### 💰 Save Up to 70% on On-Call Scheduling Costs

Pagerly offers a **significantly more cost-effective alternative** to traditional on-call tools:

* Get enterprise-grade scheduling and sync capabilities
* Pay **up to 70% less** compared to PagerDuty or Opsgenie
* No per-user pricing surprises — scale without cost anxiety

You get the same reliability, visibility, and automation — without the enterprise price tag.

👉 Whether you replace your existing tool or use Pagerly alongside it, you get **full flexibility + major cost savings**.

####

### Need Help?

Check out detailed guides on:

* Creating a Schedule in Pagerly
* Syncing PagerDuty with Slack
* Managing Overrides

Or reach out via the Pagerly dashboard for assistance.


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