Overview

Pagerly seamlessly syncs on-call schedules from PagerDuty and Opsgenie, keeping your Slack workspace, calendars, and workflows perfectly aligned — without duplicating configuration.

🔁 Two-Way Visibility, One Source of Truth

• Import existing on-call schedules from PagerDuty or Opsgenie into Pagerly.

• View and manage who’s on call directly inside Slack.

• Keep Pagerly in sync with external updates automatically.

🔗 Real-Time Slack Usergroup & Channel Sync

• Automatically update Slack usergroups (e.g. @oncall, @infra-oncall) based on the active on-call engineer.

• Update Slack channel topics automatically to reflect:

  • Current on-call engineer

  • Escalation level

  • Rotation name or service

• Changes in PagerDuty or Opsgenie reflect instantly in Slack.

• Eliminate manual updates and reduce paging mistakes.

📅 Calendar & Workflow Integration

• Sync on-call schedules to shared Google Calendars for team visibility.

• Ensure tasks, alerts, and ownership across tools always reference the correct on-call person.

• Works seamlessly with incident workflows and escalation paths.

🔄 Override & Escalation Awareness

• Pagerly respects overrides and temporary replacements defined in PagerDuty or Opsgenie.

• Escalation policies and shift changes are reflected in real time.

• Full visibility into who is currently responsible — and why.

🧩 Use Pagerly or External Schedules — Your Choice

You can choose how you manage on-call scheduling:

• Fully manage schedules inside Pagerly, or

• Continue using PagerDuty / Opsgenie as your source of truth and sync everything into Pagerly

Either way, Pagerly keeps your Slack, calendars, and incident workflows perfectly in sync.

💰 Save Up to 70% on On-Call Scheduling Costs

Pagerly offers a significantly more cost-effective alternative to traditional on-call tools:

• Get enterprise-grade scheduling and sync capabilities

• Pay up to 70% less compared to PagerDuty or Opsgenie

• No per-user pricing surprises — scale without cost anxiety

You get the same reliability, visibility, and automation — without the enterprise price tag.

👉 Whether you replace your existing tool or use Pagerly alongside it, you get full flexibility + major cost savings.

Need Help?

Check out detailed guides on:

• Creating a Schedule in Pagerly

• Syncing PagerDuty with Slack

• Managing Overrides

Or reach out via the Pagerly dashboard for assistance.