PagerDuty

Connect PagerDuty to the Pagerly SRE Agent to pull incident context and alert details.

What the Agent Can Do

• List recent incidents — find related or ongoing incidents

• Get incident details — description, urgency, assignments, timeline

• Acknowledge or resolve alerts during investigation

Setup Instructions

1. Log into your PagerDuty account

2. Go to Integrations > API Access Keys

3. Click Create New API Key

4. Enter a description (e.g., Pagerly) and select Read-only access

5. Click Create Key and copy the API key

Required Credentials

Field	Description	Example
API Key	PagerDuty REST API key (read-only recommended)	u+your-api-key

Context Prompt Tips

"Our critical services are api-gateway and payment-service. SEV1 incidents require immediate response. Escalation policy is Backend On-Call."

Docs

• PagerDuty API Reference