Jira

Connect Jira to the Pagerly SRE Agent to create, search, and manage issues.

What the Agent Can Do

• Search issues using JQL — find related bugs, incidents, post-mortems

• Create tickets — auto-create incident tickets during investigation

• Get issue details — description, status, assignee, comments

Setup Instructions

1. Log into your Atlassian account

2. Go to https://id.atlassian.com/manage-profile/security/api-tokens

3. Click Create API token, label it Pagerly

4. Copy the token, your Jira URL, and email

Required Credentials

Field	Description	Example
Jira URL	Your Jira Cloud instance URL	https://your-company.atlassian.net
Email	Email for your Atlassian account	[e-mail]
API Token	Atlassian API token	your-api-token

Context Prompt Tips

"Our incident project key is OPS. Bug tickets use type=Bug. Post-mortems are labeled with post-mortem tag."

Docs

• Jira Cloud REST API