Unified Messages
Aggregate, filter, and respond to Slack messages across multiple channels in a single central Hub Channel with 2-way sync.
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Aggregate, filter, and respond to Slack messages across multiple channels in a single central Hub Channel with 2-way sync.
Unified Messages in Pagerly allows engineering and operations teams to aggregate messages from multiple Slack source channels into a central Hub Channel, apply custom routing filters, and reply directly from the Hub with full 2-way thread sync.
🎯 Centralized Hub Channel: Combine chatter and alerts from dozens of channels into a single triage channel.
🔍 Smart Multi-Filtering: Filter messages by keyword text, @user mentions, @usergroup tags, or custom tags.
🔄 2-Way Reply Sync: Replies posted in the Hub Channel automatically mirror back to the original message's thread in the source channel.
⚡ Team Scoping: Configure separate Hubs and Source Channels for different teams (e.g. Platform, Infrastructure, Backend).
⚙️ Configure Hub & Source Channels — Connect teams, hub channels, and source channels.
🎯 Message Filters & Routing — Set up keywords, user mentions, and usergroup filters.
🔄 2-Way Reply Thread Sync — Enable user OAuth for seamless cross-channel conversation sync.
Last updated