# Oncall Paging and Phone Numbers

This section describes how you can add users for paging and their respective phone numbers.

For any incident , the oncall who has valid contact here would receive call , sms and email

{% hint style="warning" %}
While our app is to be launched in January 2026 , for now , to receive calls in DND mode , [follow this guide](/incidents-and-users/receive-calls-in-do-not-distrubs.md)
{% endhint %}

1\. Navigate to [https://workspace.pagerly.io/users](https://pagerly-git-feat-escalation-kritik-kapoors-projects.vercel.app/users)

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-07-31/094dd444-7364-4d99-bbc1-a3ee317c7ca4/ascreenshot.jpeg?tl_px=0,583\&br_px=1528,1438\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=173,335)

2\. Click "Add User"

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-07-31/2faa8b70-8922-4b5b-a6b6-59f81556a18d/ascreenshot.jpeg?tl_px=1689,0\&br_px=2940,699\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=917,195)

3\. Add the user details and click the "Add User" button.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-07-31/d1cb864c-eb62-41ef-8fa4-b5955f10fdb2/ascreenshot.jpeg?tl_px=558,250\&br_px=2524,1349\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=724,540)

4\. User added successfully!

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-07-31/adf52d55-98c2-4bb0-887d-1c739f933213/ascreenshot.jpeg?tl_px=522,163\&br_px=2488,1262\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=281,447)

5\. To update user details, select "Edit" from the dropdown.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-07-31/ac64537f-627c-4fd3-a0e8-9e6f6e0db15b/ascreenshot.jpeg?tl_px=1411,622\&br_px=2940,1477\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=914,277)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.pagerly.io/incidents-and-users/oncall-paging-and-phone-numbers.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
