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Pingdom

Create Pagerly incidents automatically from Pingdom check failures.

Create the integration in Pagerly

1. Navigate to https://workspace.pagerly.io/inbound and click "Add Inbound Integration".

2. Set a display name, select the team this integration belongs to, choose the integration below, and click "Add Integration".

3. Copy the generated webhook URL - you will paste it into the tool in the next section.

Configure Pingdom

1. In Pingdom go to Integrations → Integrations and click Add integration.

2. Choose Webhook, give it a name, and paste the Pagerly webhook URL.

3. Open the checks that should page and enable the integration under Connect integrations.

Pingdom's payload is fixed, so there is nothing to paste.

Notes

  • Deduplication uses check_id, so a flapping check updates one incident.

  • Severity comes from importance_level: HIGH maps to SEV 1, LOW to SEV 3.

  • Resolution: a current_state of UP resolves the incident.

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