Honeycomb

Create Pagerly incidents automatically from Honeycomb triggers and SLO burn alerts.

Create the integration in Pagerly

1. Navigate to https://workspace.pagerly.io/inbound and click "Add Inbound Integration".

2. Set a display name, select the team this integration belongs to, choose the integration below, and click "Add Integration".

3. Copy the generated webhook URL - you will paste it into the tool in the next section.

Configure Honeycomb

1. In Honeycomb go to Team settings → Integrations and add a new integration with Provider: Webhook.

2. Paste the Pagerly webhook URL.

3. Under Customize Webhook Payload, paste:

{
  "title": "{{ .Alert.Summary }}",
  "description": "{{ .Description }}",
  "source_url": "{{ .Resource.URL }}",
  "status": "{{ .Alert.Status }}",
  "deduplication_key": "{{ .Alert.InstanceID }}",
  "metadata": {
    "environment": "{{ .Environment }}",
    "name": "{{ .Name }}",
    "result_url": "{{ .Result.URL }}"
  }
}

4. Attach the webhook to a Trigger or SLO Burn Alert.

Notes

• Deduplication uses .Alert.InstanceID. Do not use the X-Honeycomb-Webhook-Delivery-ID header - that is constant across retries of one delivery, not across firings of the same alert.

• Resolution: .Alert.Status of OK resolves the incident; TRIGGERED opens it.