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Checkly

Create Pagerly incidents automatically from Checkly check failures.

Create the integration in Pagerly

1. Navigate to https://workspace.pagerly.io/inbound and click "Add Inbound Integration".

2. Set a display name, select the team this integration belongs to, choose the integration below, and click "Add Integration".

3. Copy the generated webhook URL - you will paste it into the tool in the next section.

Configure Checkly

1. In Checkly go to Alerts → Alert channels and add a Webhook channel.

2. Set Method to POST and paste the Pagerly webhook URL.

3. Paste this into the Body:

{
  "check_id": "{{CHECK_ID}}",
  "check_name": "{{CHECK_NAME}}",
  "check_type": "{{CHECK_TYPE}}",
  "alert_title": "{{ALERT_TITLE}}",
  "alert_type": "{{ALERT_TYPE}}",
  "link": "{{RESULT_LINK}}",
  "run_location": "{{RUN_LOCATION}}",
  "started_at": "{{STARTED_AT}}",
  "response_time": "{{RESPONSE_TIME}}"
}

4. Subscribe the checks or groups that should page, and save.

Notes

  • The {{CHECK_ID}} form is a Checkly variable; the JSON key Pagerly reads is the lowercase check_id on the left. Keep the keys exactly as above.

  • Deduplication uses check_id, so a flapping check updates one incident.

  • Severity comes from alert_type: ALERT_FAILURE maps to SEV 1, ALERT_DEGRADED to SEV 2.

  • Resolution: ALERT_RECOVERY and ALERT_DEGRADED_RECOVERY resolve the incident.

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