PagerDuty

Overview

PagerDuty is a paging tool that enables real-time alerting and on-call management. Pagerly integrates with PagerDuty to unify your incident alerting and response workflows.

Key Features

• Alert Ingestion — Receive PagerDuty alerts and create corresponding incidents in Pagerly

• On-Call Sync — Sync PagerDuty on-call schedules with Pagerly teams

• Escalation Policies — Leverage PagerDuty escalation policies within Pagerly workflows

• Bi-directional Status Sync — Keep incident status synchronized between both platforms

• Acknowledgment Tracking — Track alert acknowledgments across both systems

Setup

To configure PagerDuty with Pagerly Incidence Response:

1. Navigate to your Pagerly workspace settings

2. Go to Integrations → PagerDuty

3. Connect your PagerDuty account using your API key

4. Map PagerDuty services to Pagerly teams

For retrieving your PagerDuty API key, see Retrieving PagerDuty API Key.

Need Help?

For assistance with PagerDuty integration setup, reach out to us at [e-mail].