OpsGenie

Overview

OpsGenie is a modern incident management platform that helps manage and resolve incidents efficiently. Pagerly integrates with OpsGenie to enhance your incident response capabilities.

Key Features

• Alert Integration — Receive OpsGenie alerts and create incidents automatically in Pagerly

• On-Call Schedule Sync — Sync OpsGenie on-call schedules with Pagerly teams

• Escalation Support — Leverage OpsGenie escalation rules within Pagerly workflows

• Team Routing — Route incidents to the right team based on OpsGenie alert routing rules

• Status Synchronization — Keep incident status in sync between OpsGenie and Pagerly

Setup

To configure OpsGenie with Pagerly Incidence Response:

1. Navigate to your Pagerly workspace settings

2. Go to Integrations → OpsGenie

3. Connect your OpsGenie account using your API key

4. Map OpsGenie teams to Pagerly teams

For retrieving your OpsGenie API key, see Retrieving OpsGenie API Key.

Need Help?

For assistance with OpsGenie integration setup, reach out to us at [e-mail].