Team Permissions

Choose who can change each part of a team - overrides, rotation, reminders, settings, integrations - for every team at once or one team at a time.

By default anyone in your workspace can cover a shift, and only a team's managers can change its rotation. Team Permissions lets you decide that per action, instead of all-or-nothing.

Where

• For every team at once: Dashboard → Organisation → Admins → Team permissions

• For one team: Dashboard → My Teams → open the team → Permissions (at the bottom)

A team's own choice overrides the org-wide one. Only organisation admins can change either.

The five things you can control

	Covers
Overrides & cover	Take over a shift, swap with someone, remove an override
Rotation	Who is in the rotation, the order, when it hands over
Reminders	The shift reminder sent before a handover
Team settings	Name, Slack channel, manager, timezone
Integrations	Which PagerDuty schedule, Jira board and alert sources feed this team

For each, pick who may do it:

• Anyone in the workspace

• Team managers + admins — the team's access list (Setup Team Access), plus org admins

• Org admins only

Leave a row on Default and nothing changes.

What "Default" means

	Team without a managers list	Team with a managers list
Overrides & cover, Reminders	Anyone	Anyone
Rotation, Team settings, Integrations	Anyone	Managers + admins

Overrides and reminders stay open on every team unless you close them — covering a sick colleague at 2am should not need a permission you do not have.

Where it applies

The same rule runs everywhere: the Override button in Slack, the dashboard, @Pagerly assist, and the MCP server. Someone who is refused is told which team and who to ask.

Creating and deleting teams, the on-call directory, escalation policies, integrations and billing are always organisation-admin only. They are not configurable, on purpose.