Migrate from PagerDuty

Step-by-step guide for 1-Click PagerDuty migration to Pagerly.

Import your PagerDuty Teams, Users, On-Call Schedules, and Historical Incidents directly into Pagerly in minutes.

🔑 1. Retrieve PagerDuty REST API Key

1. Log into PagerDuty (https://<your-subdomain>.pagerduty.com).

2. Go to Integrations → API Access Keys.

3. Click Create New API Key.

4. Set description to Pagerly Migration and click Create Key.

5. Copy the generated API Token.

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🚀 2. Run 1-Click Migration in Pagerly

1. In Pagerly Dashboard, navigate to Migration → From PagerDuty (or go to /pagerduty-migration).

2. Paste your PagerDuty API Key.

3. Click Start 1-Click PagerDuty Migration.

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📊 3. Summary of Migrated Data

• Teams: Created as Pagerly teams with linked PagerDuty team IDs.

• Users: Email addresses, names, roles, and timezones imported.

• Schedules: On-call schedule names and timezones mapped.

• Incidents: Past resolved and active incidents transferred to Pagerly incident history.