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Migrate from PagerDuty

Step-by-step guide for 1-Click PagerDuty migration to Pagerly.

Import your PagerDuty Teams, Users, On-Call Schedules, and Historical Incidents directly into Pagerly in minutes.

🔑 1. Retrieve PagerDuty REST API Key

  1. Log into PagerDuty (https://<your-subdomain>.pagerduty.com).

  2. Go to Integrations → API Access Keys.

  3. Click Create New API Key.

  4. Set description to Pagerly Migration and click Create Key.

  5. Copy the generated API Token.


🚀 2. Run 1-Click Migration in Pagerly

  1. In Pagerly Dashboard, navigate to My Teams → Migrate from PagerDuty (or go to /pagerduty-migration).

  2. Paste your PagerDuty API Key.

  3. Click Start 1-Click PagerDuty Migration.


📊 3. Summary of Migrated Data

  • Teams: Created as Pagerly teams with linked PagerDuty team IDs.

  • Users: Email addresses, names, roles, and timezones imported.

  • Schedules: On-call schedule names and timezones mapped.

  • Incidents: Past resolved and active incidents transferred to Pagerly incident history.

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