> For the complete documentation index, see [llms.txt](https://docs.pagerly.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pagerly.io/apps-platforms-and-admin/migrations/opsgenie-migration.md).

# Migrate from Opsgenie

Effortlessly transfer your Teams, Users, Schedules, Past Incidents, and Status Page monitors from Opsgenie into Pagerly.

### 🔑 1. Generate Opsgenie API Key

1. Log into Opsgenie (`https://<your-company>.opsgenie.com/settings/api-key-management`).
2. Go to **Settings** → **API Key Management**.
3. Click **Add API Key**.
4. Set access permissions to **Read** and **Configuration Access**.
5. Copy the generated API Key.

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### 🚀 2. Run 1-Click Migration in Pagerly

1. In Pagerly Dashboard, navigate to **My Teams** → **Migrate from Opsgenie** (or go to `/opsgenie-migration`).
2. Paste your **Opsgenie API Key**.
3. Select your Opsgenie region (**US** `api.opsgenie.com` or **EU** `api.eu.opsgenie.com`).
4. Click **Start 1-Click Migration**.

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### 📊 3. What Gets Imported & Persisted

* **Teams**: Saved to your Pagerly Organisation with `entity: "opsgenie"`.
* **Users**: User emails, full names, roles, and timezones mapped.
* **On-Call Schedules**: Schedule names, rotation names, timezones, and owner teams.
* **Past Incidents**: Historical alerts and incidents persisted to Pagerly incident records.
* **Status Page Services**: Components (`/v1/services`) and Heartbeat monitors (`/v2/heartbeats`) imported.